Questions and answers
Clear answers before you launch your store.
Storix is built for Pakistani business owners who want a professional online store without technical complexity. These answers cover the most common questions.
About Storix
Understand what Storix is, who it is for, and how it compares to the options you may already know.
What is Storix?
Storix is an eCommerce platform that helps Pakistani businesses launch their own professional online store, manage products and orders, and grow their brand — without depending only on marketplaces or social media selling.
Is Storix a marketplace like Daraz?
No. Storix is different from Daraz. On Daraz, your products are listed in a marketplace controlled by Daraz. With Storix, you get your own separate online store where your brand and customer experience are fully yours.
Is Storix like WordPress or WooCommerce?
No. Storix is a managed eCommerce platform. You do not need to deal with hosting, WordPress plugins, theme updates, or security patches. The platform handles the technical side.
Who is Storix best for?
Storix is best for small and medium Pakistani businesses — clothing and boutiques, grocery stores, fragrance and beauty sellers, home-based brands, local retailers, and businesses currently selling only on WhatsApp, Instagram, or Facebook.
Store setup
How to get your store running and what you can manage yourself.
Do I get a free store link?
Yes. Every Storix store gets a free subdomain in the format yourstore.storix.pk. You can share this link on WhatsApp, social media, and marketing materials right away.
Can I connect my own domain?
Yes. Custom domain support is available so your store can run on your own domain when your brand is ready to grow.
Can I upload my own products?
Yes. You can add, edit, and manage your entire product catalog from the Storix admin dashboard — including images, prices, categories, stock, and product details.
Can I manage banners and store content?
Yes. Homepage banners, featured sections, category pages, and store content are managed from the admin without any developer help.
Local commerce
Pakistan-specific questions about COD, WhatsApp, mobile, and social selling.
Does Storix support Cash on Delivery?
Yes. COD is built into the platform and is one of the first payment options available. It is the most common payment method for online buyers in Pakistan.
Can customers pay with JazzCash, Easypaisa, or cards?
Today, Storix stores accept Cash on Delivery and direct bank transfer — the two methods most Pakistani buyers already use. Online card and wallet payments (JazzCash, Easypaisa) are on our roadmap and will be added as integrated options. You will not need to rebuild your store to enable them later.
Can customers order from mobile?
Yes. The Storix storefront is fully mobile-responsive. Most Pakistani customers browse and order from their phones, so the store is designed mobile-first.
Can I use WhatsApp with Storix?
Yes. Storix includes a WhatsApp support button on your storefront and a manual WhatsApp order action from the order dashboard so you can contact customers quickly.
Can I share product links on Facebook and Instagram?
Yes. Storix includes social link customization so your product and store links look professional when shared on WhatsApp, Facebook, Instagram, and other platforms.
Pricing and billing
What plans cost, how billing works, and how to upgrade.
Are prices shown in PKR?
Yes. All Storix plans are priced in Pakistani Rupees. You do not need to deal with USD pricing or foreign payment methods for your subscription.
Can I upgrade my plan later?
Yes. You can start with the plan that fits your business today and upgrade as your store grows. Plan changes are handled through the platform billing workflow.
Is there a commission on each sale?
No. Storix charges a flat subscription fee. There is no per-sale commission taken from your orders.
Can I try before paying?
You can create a Storix account and explore the platform. Pricing and plan details are visible on the pricing page. Contact us if you need guidance before choosing a plan.
Technical questions
Who handles the technical side, and what you need to manage yourself.
Do I need to buy hosting?
No. Storix is a managed platform. Your store runs on the Storix platform and you do not need to purchase, configure, or manage a separate hosting account.
Do I need a developer to manage my store?
No. Daily store work — adding products, managing orders, updating categories, setting up delivery, and editing content — is designed to be done by the business owner directly from the admin dashboard.
Who handles platform updates and security?
Storix handles platform updates and maintenance. You do not need to manually update plugins or deal with security patches — that is the managed platform advantage.
Can I request custom features?
Custom feature requests can be discussed. Contact us to explain your business need and we can guide you on what is available or planned for the platform.
Still have questions?
Create an account or contact us with your business type and store goals. We will help you find the right starting point.